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- Spring Street Mac, A Computer Repair Downtown Los Angeles Store, Provides Outstanding Service;
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I most likely will never bring anything here again. I do not recommend to anyone. Bad business. I'm usually very skeptical of going to locations that are not Apple stores for my iPhone. However, I did not want to deal with the traffic or the insane amount of wait time so, I decided to try this location. I have an iPhone 7 that needed a screen replacement done as soon as possible. Not only do they charge the same as the Apple store but I also did not have to wait over an hour to get someone to help me.
My phone was ready within an hour and a half for pick up. I plan to bring my Mac products in the future to this location. I am very satisfied! Do not buy from them. Crappy customer service and terrible return policy. Do yourself a favor and buy from Apple. Fixed my phone so fast! Excellent service with good quality and price. Iphone,Mac screen supplier. Was in a bind to pick up a couple of apple routers.
When I asked them about it, they said it was a convenience fee! I showed them a picture of my ID, but they still gave me a hard time. I didn't end up using all the parts and called and asked if I could return it a week later. Manager said ok, drove half an hour there and the manager called me As i literally pulled up to the store to tell me that their return policy is 7 days and that they couldn't accept it back. Then their other manager came outside and started yelling at me and telling me that he didn't appreciate the review and that I am a Jerk!
Nice job guys, keep up the good work. Talking about working magic!!
These guys were able to fix my screen and able to find some lost data!! Can't thank them enough. They said yes when other stores wouldn't even take it! Spring Street Mac, a high-quality computer repair in downtown Los Angeles store, has repaired over computers and over iPhones. They accept walk-ins and will provide a free 5 — minute over-the-counter assessment to see if further consultation is needed.
Spring Street Mac deeply cares about their customers and their precious Apple products. Each staff member individually works with customers to find the best deal for them. Spring Street Mac is a highly-experienced computer repair in downtown Los Angeles store because they have been providing Mac repair to their customers for over 5 years.
Spring Street Mac also carries monthly specials for their computer repair in downtown Los Angeles store. These monthly specials include regular data backups, system maintenance, and catastrophe prevention.
The guy over the counter was incredibly informative and gave me multiple options. He told me that I had 8GB of RAM and that if it were him he'd only upgrade the drive and not the RAM since the drive was going to make such a huge difference in performance. He was spot on! I left my computer with SSM and got a phone call the next day saying it was all done.
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They had transferred all of my data and even cleaned my computer. It was really dirty before. When i Picked up the computer the same gentleman who checked me in helped me out. He booted up the computer for me and said take it for a test drive. I was blown away from the speed.
He then proceed to tell me that if I was still not that happy with the performance they can always bump me up my RAM. Just to let you know I told him I was on a tight budget from the start. I fell that Spring Street Mac gave me their most honest options as to how to upgrade my computer for not that much money in the long run. At no time did I feel and pressure from them. You can really tell that they care about their customers.
The 2nd issue that I had was my broken iPhone 6 screen.