Itunes wont detect ipod mac

Considering this condition, chances are that the driver is oudated, misconfigured or broken. Launch DearMob iPhone Manager, you are able to tranfer music between computer and iOS devices , edit music info, batch-delete unwanted songs , etc at will without the need of iTunes. Usually, it is easy to tackle this situation as long as you uninstall the old iTunes and install the newest one, or just get help from DearMob iPhone Manager. However, we'd like to tell you more on this issue that may be helpful in the future.

You can uninstall the old one for a new one or just update to the newest version. For Mac users: If you see a "!

Basic troubleshooting tips

If you see a "? Under such conditions, iTunes not recognising iPod can also be solved by delete Apple Mobile Device Service, uninstall iTunes and then reinstall the new iTunes. Say goodbye to iTunes now! All Rights Reserved. Any third party product names and trademarks used in this website are property of their respective owners. DearMob, Inc. DearMob iPhone Manager is a Windows based software which cannot be downloaded directly to your Mobile phone.

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Please input your email below to receive the download link and the license key to active on your PC. Please input your email below to receive the download link and the license key to active on your Mac. Support Company. Last Updated: Jan 8, Written by Amanda. It offers you three solutions to automatically and quickly get iOS driver to recognize iPod, iPhone and iPad: Guess You Like: Obviously a work around because i am sure the original ports will not be working, however, later, when i calm down, i will look into this.

My ipod would not even connect to transcopy let alone itunes. Transcopy was meant to be easy. Once i changed USB ports, everything worked. Much like replacing a USB cable i guess. Once i changed to another USB port of course, and all for free except my valuable time that these companies think is at their right or ownership to use at will….. So, sometimes a different cable in a different port can cover two possibilities, for any frustrated reader finding this article.


I thought the great idea behind Apple was that it required no technical skill by its user. I have Windows 10 and just got the iPhone 5S. I have tried all the steps listed above and nothing worked. The computer downloads and opens the photo desktop app when I plug in the device but iTunes does not recognize it. Any suggestions are appreciated. Interesting; my iphone always connects to my computer but my ipad connects only once in a while — in fact rarely? Tried the 5 step plan! No dice. I have USD 0. How do I spend 0. Apple is tiresome sometimes: You also might have seen one of these messages: During an update or restore, the device might no longer be recognized by iTunes.

Turn off your computer and your iOS device or iPod, then turn them on again. Update your computer. Update iTunes. Check that you have the latest version of iTunes installed on your computer. Make sure your iOS device trusts your computer. If you use Windows XP and you see the trust alert on your device repeatedly, make sure that you installed iTunes. Learn how to resolve a repeating trust alert when using Windows XP. You might need to reset the lockdown folder. Check the USB cable. If another cable is available, test with that cable instead.

USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Verify that Apple Mobile Device Support is installed. To verify whether it is installed, follow the steps appropriate for your Windows operating system below. Windows 8 Move the cursor to the upper-right corner and click the magnifying glass. Type Control Panel, and press Return.

Windows Vista and Windows 7 Click Start. Choose Control Panel. Verify that Apple Mobile Device Support is visible in the list of currently installed programs. Windows XP Click Start. Restart the Apple Mobile Device Service. Follow the steps below. Windows Vista, Windows 7, and Windows 8 Connect your device to the computer. Quit iTunes if it opens. For Windows Vista and Windows 7: Click the Start menu, right-click Computer, and choose Properties.

In the upper-left corner, click Device Manager. For Windows 8, move the cursor to the upper-right corner, click the magnifying glass, type devmgmt. The Device Manager window should open. To enable this device, right-click it and choose Enable from the shortcut menu. Choose Uninstall from the shortcut menu. In the resulting dialog box, click OK. Windows automatically reinstalls the necessary drivers and attempts to remount the device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

If you see a different error code, manually update the Apple Mobile Device driver: Choose Update Driver Software. Click the Have Disk button. Then click next. The Have Disk button should appear. Click the Browse button and navigate to C: Click Open in the Have Disk window. Click Next. Then click Finish. You can find solutions to other common errors and error code numbers in this Microsoft article.

Windows XP Connect the device to the computer.

What to Do When ITunes Does Not Recognize Your IPod.

In the Start menu, right-click My Computer, and choose Properties. Click the Hardware tab, then click the Device Manager button. To enable this device, right-click its entry in Device Manager and choose Enable from the shortcut menu. Choose Update Driver from the shortcut menu.

Click the Browse button, then navigate to C: Double-click the usbaapl file. Click OK in the Have Disk window. Click Finish. Windows installs the driver. Error Code 52 You might see this message in the Properties window for your device: Code To resolve Error Code Install all available updates for Windows. See this Microsoft article for more information on how to do this. Restart your computer. While restarting, press the F8 key. Windows Vista and Windows 7: The Windows Advanced Options list should appear. Press the Return key.

Windows 8: Reconnect the device. Consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve the issue without having to select this option each time. Taking screenshots and saving images on iPod touch requires iOS version 2.

Reconnect the device to the computer. Open the Device Manager in Windows: Move the cursor to the upper-right corner. Click the magnifying glass. Type devmgmt. Press Return. Windows Vista or Windows 7: Click Start. Windows XP: In the resulting dialog, type devmgmt. Expand all the sections labeled below not all sections might be listed: Click the Details tab. If the hardware ID displayed starts with: Disconnect the device, and unplug all USB devices from your computer. Shut your computer down, then power it back on.

Reconnect your device, testing each USB port for approximately 30 seconds to see if your device is recognized. If you have an external USB 2.

[Solved] iTunes Doesn't Recognize iPod touch, iPhone & iPad

If your device shows up in iTunes, try disconnecting the external USB 2. If the issue returns, you may need to use the external USB 2. Consult your computer manufacturer for any updates for your USB chipset. Learn more about your service options. If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. Then the Have Disk button should appear.

What to do When iTunes Won’t Detect an iPhone, iPad, or iPod

Navigate to C: Click Next and finish the driver installation steps. Open iTunes to verify that the device is recognized properly. The Have Disk button should then appear. Use this window to navigate to the following folder: Click Next and finish the driver-installation steps. If the device is not recognized while in Recovery Mode Your device might not be recognized while in recovery mode. This can happen during an update or restore of your device. If iTunes does not recognize the device when in this state: Open the Device Manager: Move the cursor to the upper-right corner and click the magnifying glass.

These entries might or might not have exclamation marks on them. If these are listed, you have USB 3. If you have USB 3. Try each port until the device is recognized. Some computers will have dedicated USB 2.

If so, a USB 2. Refer to your computer manufacturer for updates to the USB 3. Click the View menu. You might need to expand all sections of the Device Manager to see them. Depending on your version of Windows, take the following steps to update this driver: Double-click the usbaapl file, which is listed in this folder. Open iTunes to verify that the device is recognized properly, and continue restoring your device. Choose Update Driver Software from the shortcut menu.

Check for third-party software conflicts. If you have such software on your computer: Uninstall the phone or cellular connectivity software temporarily, and test. Contact the manufacturer of this software for assistance in doing this. If you use the third-party phone or cellular device for your Internet connection, try connecting to an alternate network using Wi-Fi or Ethernet.

Remove iTunes and all related Apple software. After reinstalling iTunes, test the device. If you still need your third-party phone or cellular connectivity software that was removed, reinstall the software and test your device to ensure it still functions with iTunes. Contact the vendor of your phone connectivity software if the issue returns.

Also, third-party security software might conflict with devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. After resolving any issues that you might have with your security software, you might need to try the steps in this article again. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products.

Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

Last Modified: Jun 5, I actually force my lazy self to read your really long steps and finally fixed the detecting issue after installing back the Apple Mobile Device USB Driver. Do this: Try this! Look under Unspecified. You rock! I was just about to toss this damn Windows 10 into the river and go back to a Mac! Thank you!! I just figured this out after synthesizing everything up above:. Go to your device manager. You can do this by clicking the magnifying glass in Windows 8 or searching your C Drive in Windows Explorer for earlier versions by typing in devmgmt. Click on the Driver tab.

Go to the bottom and click on uninstall: Now right click on Universal serial bus controllers again. Your phone should now get recognized by your computer and click Allow 6. Now you can click on your Apple iPhone in Explorer. Nothing was working for me… then I used a hair dryer and blew air inside the iphone 5 dock connector, plugged it back to the usb port and it was recognized by windows All crap, I am running a windows PC, and using an ipad, all was fine until latest version of iTunes… Now I connect to the pc using usb, — all recognised by windows, but not by iTunes, tried all the listed fixes nothing works..

Would just like to say thank you so much! Literally I am just so grateful. Will these troubleshoot tricks work when computer states we need the latest version of the software? Because my computer has the latest updates available for the actual computer and iTunes- but iTunes still states it needs the latest version? I have windows 10, ever since the latest Itunes uptdate itunes refuses to recognise devices.

I tried my ipod on 2 other computers and it worked fine. Thank you so much for this article. Better than Apple support! MUCH appreciated and very clear directions. I tried all types of advice. Finally I plugged my phone to my PC. Went to device manager. Portable devices. It recognized my iPhone there.

I went to drivers and clicked uninstall. Unplugged my phone, plugged it back in and it worked. Hope this helps. The troubleshooting this site offered helped! Thank you very much!!!! This worked like a charm. Only then, as iPhone was plugged in to my computer, iTunes notified me that my iPhone could not communicate with iTunes because the software was prohibited to show the iPhone due to my codes and I had to trust the computer the iPhone was plugged in to.

We have the newest iPhone update iOS Have rebooted the computer……. Now, both do come up on our laptop running Windows 7. So, I do know that the problem is not with our iPhones. Any ideas of what to do would be great helpful. All you do is find the apple iphone icon in device and delete it and then unplug and plug in your phone to the USB and the driver will install again and thats it!

This solution fixed it for me thanks a lot! I tried everything I could find on the Internet to fix this issue with my iPod, but none of them worked. Thank you!!!!! I have spent all night looking for answers.

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But this worked!! It solved the problem of my iPad and iPhone not being recognized on a new Win 10 laptop. For Windows 10, if your iPhone or iPad is not detected by iTunes, here is how you can fix it. It works!

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  • Thanks Brainy Guy — saved me a lot of work! But it found what it needed and updated.

    Thank you!!! Your information about how to reinstall the correct driver did the trick. I was so frustrated with iTunes, and this turned into an easy fix because of your site. I have redownloaded iTunes, rebooted laptop, rebooted phone, tried many cables, and yes have updated the driver even though it is always the latest and like I said my iPhone 6 synchs great but hers will not.

    I only used one computer with my tablet, new cable, all latest software, restarted everything. The Device Manager for Windows solved my problem! For me, the exact driver path is C: I went into device manager in windows found iPhone USB drive uninstalled it, reconnected my iPhone, the driver installed and it works hope this helps others. Awesome, thank you. The one thing I had not tried was re-installing the device driver for the iPhone. Worked great. I have new everything. Driver is OK and up-to-date. I did all the above, and iPhone seen by laptop but not iTunes. Then install the newest iTunes.

    I did a restart, and after that plugged in my iPhone usb to the laptop. It immediately opened iTunes with the error saying I need to enter my passcode to unlock my iPhone. I have recently upgraded my computer and have had no end of problems with iTunes, first it would not accept songs, then only when the HDD was connected to a different computer on the network, now since I have removed and reinstalled iTunes it wont recognise a previously recognised iPod, tried all the steps multiple times but not wanting to reinstall again as I have spent about 10 hours creating a playlist.

    Thanks for providing the instructions. Right after updating the driver things started working as expected. This fixed my issue connecting an iphone SE and ipod to latest version iTunes on a Windows 10 laptop with usb 3. You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in. You want to install the Setup Information file. Been searching everywhere for this solution! Only connected ONCE and couldnt connect any longer.

    This article helped alot, thanks a bunch! Thanks for your help. The update iPhone driver in Windows 10 device manager worked. The driver failed after an iTunes update yesterday. Someone took an extra byte out of the apple. Wow, finally got a good link to info. Thanks for this post! Tried many things, but this worked immediately.

    Thank you so much. This actually helped me unlike the iTunes website!!! You have no idea with how much you saved me with this problem!! Thanks so much for this. I updated the phone driver following your instructions and it worked straight away. Much appreciated!! Itunes on my MacBook Pro would not recognize my iPad. All I had to do was download and reinstall the latest version of Itunes https: After the install, Itunes told me a new download was required to recognize my iPad.

    I installed the download, and now everything works perfectly!! Mojave just came out with this latest version of Itunes but the Mojave install keeps failing on my MacBook. JJ, Yes great point, being sure you have the latest version of iTunes installed on the computer is often an easy remedy to issues where iTunes will not detect an iPhone or iPad. Thanks for sharing your tip and experience! Name required. Mail will not be published required. All Rights Reserved. Reproduction without explicit permission is prohibited. Enter your email address below: Posted by: Budopri says: November 20, at 1: Me says: February 8, at 6: Harvey says: November 20, at 2: Bill says: November 21, at 3: Nevin says: November 20, at 6: David says: November 21, at 8: Paul says: November 21, at Patrice says: April 24, at Rich says: November 21, at 7: Shawn says: January 25, at Shreya Chaudhry says: August 12, at 1: May 25, at 7: Tai says: January 8, at 1: IronMIke says: February 4, at 9: Mark says: April 4, at 6: Moriah says: Mike says: April 15, at 6: Akshaya says: November 4, at 8: Dwayne says: April 17, at 3: August 17, at 5: January 17, at 1: Steven says: March 26, at 4: Jennifer N says: May 18, at 8: Ahmed Omara says: October 6, at 6: Jodi says: January 7, at 6: Bob says: January 14, at Louise says: February 4, at 1: DaSFGiants4Life says: February 4, at Amanda says: February 8, at 1: Charlene says: