Apple Distribution International acts as a broker and offers finance from a restricted range of finance providers. If you apply and are approved for PayPal Credit, you can use the credit limit granted to pay for today's purchase and future purchases up to your credit limit. Apple Store Instalments purchases qualify for Mac Pro. Overview Performance Tech Specs. Trade in your eligible computer for credit towards a new Mac. Choose your new Mac Pro. Mac Pro Get help buying. Select 3.
Get help buying. Save on a new Mac for your studies. Fees may vary over time. If you've previously selected an Apple Store, our product pages will display your chosen location. You can click See more stores to check pickup availability at a different Apple Store.
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Once you're ready to purchase, select Pickup at Checkout. If you would like to change the pickup location, select Change location. Then Continue. Items marked Available Today will usually be ready for pickup within an hour. Certain items may also qualify for a Pickup Window that will allow your item s to be picked up during a specified time window. You'll receive a notification email when your item is available for pickup. Please wait for this email before coming to the store. If you miss your Pickup Window, you can still pick up your items after this point in the store.
Delivery & Pickup
If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid photo ID. If you have designated an alternative pickup contact, they will need to bring the order number and a valid photo ID. A pickup point is a convenient location such as a newsagent or local supermarket where you can collect your order.
Click the pickup point option, enter your post code, and select the pickup location most convenient to you. You may change this should you prefer to deliver to a different location. Once you have selected your pickup location, enter your mobile phone number under Pickup Details to be notified when your order is ready for collection. To collect your item s , you will need to bring your order number plus a valid photo ID passport, driving licence, foreign national ID or military ID. If you would like someone else to collect your item s , select "Someone else will collect these items" in Pickup Details and provide the requested contact information.
To collect your item s , he or she will need to bring his or her own ID as described above. If you decide after you have placed your order that you would like someone else to collect the item s on your behalf, there is no action needed on your part. In this instance, the person picking up your items will need to bring your ID as well as his or her own ID, as described above. On arrival at the pickup point, he or she will need to provide their name and signature, and allow the pickup point to inspect all forms of ID.
The pickup point will process these details on behalf of our designated carrier but will not retain these details. Our designated carrier will retain this information to keep a record of who has collected the item s only and will share this information with the Apple site and no other third party. You'll receive a notification email when your item s becomes available for collection. Please wait for this email before attempting to collect your item s.
We send updates by text message, so you can stay updated on your delivery or pickup order. Just add your mobile number at checkout to receive these notifications. The number of messages you'll receive will vary depending on the orders you placed. What to Expect Once your order leaves our warehouse or is available for pickup, we'll send you a text message. This will include your order number and a link to the tracking or pickup store information.
You can find your delivery estimate on your Order Confirmation email and online by clicking Account at the top of the page and selecting Track an Order. All estimates are based on business days unless otherwise stated. Once your order has been prepared for dispatch or has been dispatched, we may be unable to change the delivery address. If the order is with the carrier you can contact them directly and they will amend your delivery address where possible. If you have yet to receive your dispatch notification email you can update your details online via our Order Status website.
If you are unable to modify your delivery details here, please contact Apple Store Customer Service. For carrier deliveries you can track the status of your order via online Order Status , 24 hours a day, 7 days a week. To track your order, click Account at the top of the page and select Track an Order, or click here. For postal deliveries order status tracking is not available.
On the Account page you can view the current status of your order, view the items ordered, see estimated dispatch and delivery times, and track your delivery. Depending on your payment method and the status of your order you can: If your order is being delivered to a business address, please be advised that our carrier will deliver to a mailroom or delivery point and will request a signature from the mailroom supervisor; our carrier does not require a signature specific to the order details. If you provide a home address which has a reception or concierge service, our carrier will deliver to the concierge.
The concierge can sign for the delivery as long as they have a fixed location in the reception or within the building.
If your order is being delivered to someone else in the UK, you may want Apple to let them know that it is on its way. During checkout, simply enter the recipient's email address in the "Email Address optional " field within the ship-to section. The email they receive will display product, delivery and tracking information, but will not include pricing and payment details. They will also receive delivery updates on their order.
Carrier Delivery: If you are not at home when the carrier attempts to deliver your order, the carrier will leave a card. You can contact the carrier directly for a new delivery appointment during working hours at a suitable date and even amend your delivery address. If your order has passed the scheduled delivery date in your dispatch notification email, please contact Apple Store Customer Service.
We will investigate with the appropriate carrier and strive to deliver your order as soon as possible. Postal Delivery: If you are not at home for a postal delivery or your order cannot be delivered, a card with collection details will be left for you. In most cases, you can collect your order from the Postal Delivery Office where it is being held and you may be able to arrange a redelivery. You can track your order by clicking Account at the top of the page and selecting Track an Order. If your order is being delivered by the postal service and you have not received it 5 days after dispatch, please contact Apple Store Customer Service.
If you have received your order and find that it is damaged, please call Apple Store Customer Service. In case of any damage to your delivery, Apple will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you. We will make every effort to contact you and keep you informed of the progress of our investigation and where appropriate, deliver a replacement. If you're having trouble with your new Apple product or believe it is defective, please call AppleCare immediately.
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If you are having trouble with non-Apple branded hardware, you should contact the manufacturer directly or contact Apple Store Customer Service. Within days of your order being delivered, you should receive an official Apple invoice by e-mail. If you do not receive this invoice or if you require an additional copy for your records, you will be able to print your invoice on our Order Status website. If your order has not yet been dispatched, you can cancel your order on our online Order Status website.
If your order is preparing for shipment or already in transit, please wait for your order to be delivered before initiating the return on our Order Status website or by contacting Apple Store Customer Service. Please note that you may be liable for a return transportation charge. Returns can be arranged via our Order Status website. Please visit our Step-by-Step Guide to learn how to return an item online. Returns are subject to Apple's Sales and Refunds Policy. If you change your mind, you can return your Standard or Configured-to-Order hardware to us within 14 calendar days of delivery.
Software returns are also accepted within this period, but only if the software package is unopened. Gift cards are not eligible for return. This option is in addition to your consumer rights to return defective products. To find out more about returns and refunds, please click here.
You can shop for friends and family in 15 European countries — no matter where you live. Visit the local store of the country where you want your products delivered and place your order. Thanks for shopping at the Apple Online Store. As with any shopping experience, there are terms and conditions that apply to transactions at the Apple Store.
You need to be at least 18 years old to place orders on the Apple Store. You have the right to cancel your order, return a product or cancel a service contract for any reason, within your statutory rights. To return a product purchased from the Apple Store or cancel a service contract, please send your intent to return or cancel to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product s , or from the date of conclusion of the service contract.
If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. To exercise these rights, you need only provide us with a clear expression of your intent to return a product or cancel an order or service contract.
Once you notify us of your intent to return, simply return the product with the original receipt, original packaging and its included accessories to us. You have a further 14 days after indicating your intent to return or cancel a service contract to then return your products or arrange for their collection. Please note that you may not return the following, except in case of defect or lack of conformity:. If the product is damaged, we may offset the amount of your refund by the diminished value of the product.
We will refund all costs paid by you associated with the product or service, except for any express delivery costs when you have not selected standard delivery. Some Apple products utilise wireless services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected wireless service provider. For more information, contact your wireless service provider. Apple reserves the right to change prices for products displayed on the Apple Store at any time and to correct pricing errors that may inadvertently occur.
Any price changes will not affect an order that has already been accepted by Apple. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you. To receive the refund or credit, you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events.
Whichever way you choose to order, you will be given an opportunity to review your order prior to submitting it. Once you have placed your order, we will provide you with a web order number. As with the web order number, the order confirmation email does not signify our acceptance of your order; we are simply confirming that we received your order. The decision to accept your order is in our sole discretion.
In most cases, this will be within 24 hours for items that are in stock. Once we have sent and you have received the Order Acceptance Email, Apple will have formed a contract with you we will include the key terms of the contract in this acceptance email. All that remains at that point is for us to deliver the product s to you, which we will do straightaway so you can begin enjoying the amazing item s you purchased at the Apple Store. The Apple Store offers standard and express delivery options. The standard delivery is free of charge for any order exceeding a certain amount.
For orders below this amount or for express delivery, shipping fees will apply. Your order will be shipped once all products of your order are available for a bundle delivery. Orders will not be accepted and products will not be delivered to any address outside the United Kingdom and the Isle of Man. We will, however, notify you of any significant delays, and work with you to ensure a smooth delivery.