Messages on mac not working contacts red

I had a couple things happen. When I registered my iPhone to send the code to my laptop, my Mac never received the code. I could send messages from my Mac to other iPhone users but not to Android users.

Troubleshooting iMessage Issues: Some Useful Tips You Should Try

In the end, the problem was all on the iPhone side of the equation. Enable this setting.


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I had it disabled and tried to send the code, but my Mac never got the code. We also signed out and back into iCloud on my mac and that didn't help. I hooked my iPhone up to my Mac to back it up and left it plugged in the entire time we found the solution. No idea if this had any impact.

How to Sync Messages from iPhone to Mac

Here is the odd part, the box called Text Message Forwarding had disappeared. Text support wanted to wipe my iPhone. Select Reset Network Settings. Once I did this, the Text Message Forwarding box re-appeared. Once activated, a code appeared on my Mac. Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site the association bonus does not count.

Would you like to answer one of these unanswered questions instead?

Troubleshooting iMessage Issues: Some Useful Tips You Should Try

Home Questions Tags Users Unanswered. Contacts are shown as red now Ask Question. Things that didn't fix this behavior: Deleting the com. Could someone help me figure out how to solve this? James James 91 1 1 5. I had this issue when I set up iMessage on my computer after already having the same account on my iPad. It eventually started working again, but I'm not sure what I did to fix it.

How to Get iMessage on Mac

I'm pretty sure I did disconnect it for a few months and when I reconnected it again, it was working. After a few answers, it would be good for James to edit in or explain if this issue is still happening. Lots of people are answering "Me too" so I'd like to get a thread with an accepted answer or something more definite than this thread. You could have helped improve the wording of his question in the time it took you to shut this down.

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The question helped me solve my problem, and I am grateful to have found it. I didn't delete it, I just closed it against new posts.


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  • The Cause: Messages Contact in Red on iPad or Mac.
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What benefit is there in reopening this? I disagree that I had time to improve it. To edit it takes 5 to 10 minutes to read, understand, curate and to close it was half a second of thought once I had skimmed. Worse, this was asked before general release so perhaps it should have been closed as off-topic. Feel free to edit this to remove the beta and it will enter the queue for reopening. User profile for user: Why when I enter a name in messages does it turn to red ink? All replies Drop Down menu. Loading page content. Community Specialist.

iMessage Not Working? This Is How You Can Fix It

Being able to send messages is important for staying connected. I will be happy to help provide assistance with this issue. This behavior can happen if you don't have text message forwarding set up correctly with a companion iPhone, and if the recipient of the message is not using iMessage. The following support article will show you how to allow your iPad to use an associated phone number from an iPhone to allow SMS messaging with your iPad: Make sure that your devices are set up as follows: Each device is signed in to iCloud with the same Apple ID.

Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch. If you're not using two-factor authentication for your Apple ID , a verification code appears on each of your other devices: