If you've successfully connected to the account before, try to connect to it from another Exchange application, such as Outlook on the web. You can also check the status of the Exchange server by contacting your Exchange server administrator.
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Contact your Exchange server administrator to learn if your account requires an encrypted channel, and if this is the case, verify the setting for this channel. In the left pane of the Accounts dialog box, select the account. Click Advanced , and then click the Server tab.
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- Possible cause: Your organization uses Exchange Server 2003 or an earlier version..
Contact your Microsoft Exchange account administrator. Ask your Exchange account administrator which proxy server you should use to connect to the Exchange server. For information about how to configure a connection to a proxy server, see Mac OS Help.
Office 365 - Apple Mail Configure (Mac OS X 10.9 - 10.10)
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I can't connect to my Exchange account in Outlook for Mac
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I can't connect to my Exchange account - Outlook for Mac
Set up email in Mozilla Thunderbird 8. You can connect to your Office or other Exchange-based email using the email app that is installed on your Apple iPhone, iPad, or iPod Touch.
If you have Office email, you can also access your email, calendar, and contacts using the Outlook for iOS app. You can install this app from the Apple App Store. To learn more, see Work or school email accounts that use Office If you have Office email, see Office iOS device - iPhone or iPad setup for information about how to use Office on your phone or tablet. Supported email programs and features. Expand your Office skills.
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Possible cause: Your account credentials or Exchange server name are incorrect.
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